Privacy Policy.

1. Overview & Commitment to Privacy

At Upgradebi ("we," "our," or "us"), headquartered in Ranchi, Jharkhand, India, we respect the privacy of our website visitors, clients, and partners. This Privacy Policy outlines our practices regarding data collection, usage, and protection in compliance with the Digital Personal Data Protection Act (DPDPA), Information Technology Act (India), and international data protection standards (GDPR).

2. Information We Collect

We may collect personal and organizational details through direct interactions on our website:

• Contact Information: Name, professional email address, phone/WhatsApp number, company name, and physical business address when requesting an audit or contact consultation.
• Technical & Website Data: Domain URL, monthly advertising budget, target audience industry, and growth pain points submitted via intake forms.
• Automated Analytics Data: IP address, browser type, device specifications, operating system, pages visited, time spent, and referring URLs collected via Google Analytics 4 (GA4) and server logs.

3. Purpose of Data Processing

Your data is processed strictly for legitimate agency operations, including:

• Generating customized technical SEO, competitor ad intelligence, and growth audit dossiers.
• Communicating proposal deliverables, invoices, and scheduling strategy consultations.
• Improving website load performance, security diagnostics, and conversion pathways.
• Executing authorized paid ad campaigns on Google Ads and Meta Ads Manager under explicit client contract.

4. Client Advertising & Analytics Data Confidentiality

Upgradebi operates as a trusted fiduciary for client growth assets. Any advertising account permissions, Google Search Console data, Google Analytics data, or customer CRM lists shared with us remain 100% confidential. We never sell, broker, or share client customer lists with third parties or competing brands.

5. Cookies & Tracking Technologies

We employ essential and analytical cookies to provide seamless site navigation and measure aggregated user interactions. You may configure your browser settings to reject cookies; however, certain interactive features (such as ROI sliders and form preferences) may function sub-optimally.

6. Data Security Measures

All communications across upgradebi.com are encrypted using 256-bit Secure Socket Layer (SSL/TLS) protocols. Internal access to client credentials and proprietary data is restricted exclusively to authorized senior strategists via multi-factor authentication (MFA).

7. Contact Our Data Governance Team

If you have inquiries, require data corrections, or wish to exercise data erasure rights, contact our privacy officers:

Upgradebi Headquarters
Ranchi, Jharkhand, India
Email: contact@upgradebi.com
Direct Phone: +91 93344 38048