Meet the Growth Experts
Behind Your Success
We're not just another digital marketing agency. We're seasoned growth partners with deep small business expertise, dedicated to transforming your business trajectory with data-driven strategies and transparent partnerships.
Our Story: From Enterprise to Small Business Champions
Upgradebi was born from a simple realization: small businesses deserve the same level of strategic marketing expertise that enterprise companies receive, but with the personal attention and agility that only comes from working with a dedicated team.
After years of working with Fortune 500 companies, our founders recognized that the real innovation and growth potential lies within small businesses. These are the companies that drive local economies, create meaningful jobs, and have the flexibility to implement changes quickly.
In 2019, we made the strategic decision to focus exclusively on small business growth challenges. This wasn't just a business pivot—it was a mission to democratize access to world-class digital marketing strategies.
Today, we're proud to be the growth partner for over 500 small businesses across diverse industries, with an average client relationship spanning 2.5 years—a testament to our commitment to long-term partnerships over quick wins.
Meet Our Growth Experts
Each team member brings specialized expertise and a passion for helping small businesses achieve extraordinary growth
Sarah Mitchell
Founder & CEO
8+ years transforming small businesses through strategic digital marketing. Former enterprise consultant turned small business champion.
"Every small business has the potential for extraordinary growth—they just need the right strategy and partnership."
Marcus Rodriguez
Head of SEO Strategy
6+ years specializing in local SEO and organic growth strategies. Expert in technical SEO and content optimization for small businesses.
"SEO isn't just about rankings—it's about connecting the right customers with businesses that can serve them best."
Emily Chen
PPC & Paid Media Specialist
5+ years optimizing paid campaigns for maximum ROI. Specializes in Google Ads, Facebook Ads, and conversion optimization for small businesses.
"Every dollar spent on advertising should return measurable value. No exceptions, no excuses."
Jessica Thompson
Social Media Strategist
4+ years building engaged communities and driving social commerce. Expert in content strategy and social media advertising for local businesses.
"Social media is about building genuine relationships that translate into loyal customers and brand advocates."
David Kim
Lead Web Developer
7+ years creating high-converting websites and e-commerce platforms. Specializes in performance optimization and user experience design.
"A website should be beautiful, fast, and most importantly, convert visitors into customers."
Rachel Adams
Data & Analytics Specialist
3+ years turning data into actionable insights. Expert in Google Analytics, conversion tracking, and performance reporting for small businesses.
"Data tells the story of what's working and what's not—my job is to make that story clear and actionable."
Our Proven Approach
We don't just execute campaigns—we become strategic partners in your growth journey with a methodology built specifically for small businesses
1. Deep Discovery
We start by understanding your business goals, target audience, and competitive landscape through comprehensive analysis and stakeholder interviews.
2. Data-Driven Strategy
Every recommendation is backed by data analysis, market research, and proven methodologies tailored to your industry and business size.
3. Agile Execution
We implement strategies with the flexibility to adapt quickly based on performance data and changing market conditions.
4. Transparent Reporting
Monthly performance reports with clear metrics, insights, and recommendations for continuous improvement and growth optimization.
Our Core Values
These principles guide every decision we make and every strategy we develop for our clients
Transparency First
No hidden fees, no confusing jargon, no black-box strategies. We believe in complete transparency in our processes, pricing, and performance reporting.
Measurable Results
Every strategy must deliver quantifiable results. We focus on metrics that matter to your bottom line: revenue, leads, and sustainable growth.
Accessible Expertise
World-class digital marketing expertise shouldn't be reserved for Fortune 500 companies. We make advanced strategies accessible to small businesses.
Long-term Partnership
We're not interested in quick wins or short-term contracts. Our goal is to become your trusted growth partner for years to come.
Behind the Scenes
Get an inside look at how we work with our clients to develop and execute winning strategies
Our Client Strategy Sessions
Collaborative Planning
Every strategy session includes your team to ensure alignment with business goals and internal capabilities.
Data-Driven Insights
We present clear analytics and market research to support every recommendation and strategic decision.
Actionable Roadmaps
Each session concludes with a clear action plan, timelines, and success metrics that everyone understands.
"The team at Upgradebi doesn't just work for us—they work with us. Every strategy session feels like having expert partners at the table."
Industry Recognition & Credentials
Our expertise is recognized by leading industry organizations and technology partners
Google Premier Partner
Top 3% of agencies worldwide
HubSpot Diamond Partner
Elite tier partnership status
Industry Speaker
12+ conference presentations
Published Authors
25+ industry articles
Commitment to Continuous Learning
The digital marketing landscape evolves rapidly. Our team dedicates 10+ hours monthly to training, certification updates, and industry research.
What Clients Say About Working With Us
Beyond results, our clients value our communication style, accessibility, and collaborative approach
"What sets Upgradebi apart is their communication. I never feel left in the dark about what they're doing or why. Every recommendation comes with clear explanations and expected outcomes."
"They treat my business like it's their own. The team is always accessible, responds quickly, and genuinely cares about our success. It's like having an in-house marketing team without the overhead."
Ready to Meet Your Growth Partners?
Schedule a free strategy session to meet our team and discover how we can help transform your business growth trajectory.